Tru by Hilton / Concord, NH

Tru by Hilton Concord in Concord, NH opened its doors in September 2020. This hotel, directly located off I-93 and a mere half-mile north of the fork between I-93 and I-89, boasts short distances to the New Hampshire State House and Historical Society as well as a four-mile ride to the McAuliffe-Shepard Discovery Center. Guests can also enjoy T-BONES Great American Eatery, conveniently located on the same lot as the hotel. On its website, Tru by Hilton Concord also emphasizes its commitment to accessibility, a promise well-observed by our tour of its facilities. 

Upon pulling into the parking lot, visitors will have access to four up-front accessible parking spots. The check-in desk sits at an accessible height of 33 inches and the lobby is colorful and welcoming, featuring a full-wall mural loaded with New Hampshire-specific scenery. This mural serves as a backdrop to a game lounge containing two foosball tables and a variety of seating options. Beyond the lobby, visitors will find the accessible computer room, containing one usable desktop computer sitting atop a 34-inch desk. 

Tru by Hilton Concord offers accessible room options with different bathroom features. Two accessible rooms offer roll-in showers while three accessible rooms contain shower tubs. The first floor provides two accessible washrooms with accessible coat-hooks fastened to the back of the washroom door. In addition to the aforementioned accessible guest rooms, eight rooms are offered for the hearing-impaired. This hotel does not offer a swimming pool or a conference room. An accessible fitness area is included; however, the fitness area cannot be reached through an automatic door. Two main elevators provide access to the hotel’s four guest floors. 

The first accessible room we toured was Room (222). This room contains a king-sized bed, a shower tub with shower wand, and includes the following dimensions.

Measurements:

• Bed height: 28 inches
• Door width: 34.5 inches
• Desk height: 30-inch top and 29-inch bottom
• Bedside table height: 27 inches
• Accessible closet height: 44.5 inches
• Toilet height: 17.5 inches
• Toilet handrail height: 36 inches
• Sink height: 34-inch top and 27-inch bottom
• Bathroom door width: 34.5 inches
• Shower handrail height: 35 inches

It should be noted there is no emergency phone located in the bathroom. This room includes a connecting door to the adjacent guest room.

Our team also reviewed Room (321), an accessible room with accommodations for the hearing-impaired. This room contains two queen-sized beds and provides a roll-in shower. Otherwise, it offers the same fixtures of Room (222) with the same aforementioned dimensions. These dimensions are universal to all accessible guest rooms.